Noticeboard

ACCESS TO TELPHONE LINES


IN THE EVENT OF A MEDICAL EMERGENCY PLEASE CALL 999



We are currently experiencing an exponential increase in demand for appointments, and are aware that this is causing congestion of our phone lines. We have recently added an additional line to help alleviate this problem but appreciate that this is extremely frustrating for patients.



To minimise the volume of unnecessary contacts to the Practice you we would ask that you order your repeat prescription via our 24 hour prescription line on 0141 531 6218



We would also request that you do not call the practice in advance to check if your prescription is ready. Your prescription will be available for collection 48 hours (2 working days) following your request. If you have informed us of your preferred pharmacy, we will ensure that your prescription is sent directly to the pharmacy for collection.



If you have any enquiries regarding your covid-19 vaccination, please contact the helpline on 0800 030 8013.


 


Many thanks for your cooperation.





 


APPOINTMENT SYSTEM



We continue to provide a telephone consultation appointment in the first instance. Following this consultation, you may be asked to attend a face to face appointment where you will be given a specific appointment time. Please do not attend this appointment if you have developed symptoms of coronavirus. We ask that you wear a face covering and attend alone at the time of your appointment. If the clinician assesses you as suitable for a video consultation, please click here for instructions to connect to this service. 


 

Carers Direct

Content Supplied by NHS Choices

Are You a Carer?

If you are please let us know - we may be able to help you

There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Contact Carers Direct

Telephone
0808 802 0202
Helpline Information
http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
Email
CarersDirect@nhschoices.nhs.uk
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers

    Directing carers to the benefits that can help them in their caring role

  • Benefits for the under-65s

    Advice and information on helping the person you look after get the benefits that they are entitled to.

    Benefits for the over-65s

    Advice and information on financial support for older people with a disability or illness.

  • Carer's Assement

    How your benefits maybe affected after the death of the person you look after and what happens to their benefits

  • Other benefits

    Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring



 
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