Noticeboard

ACCESS TO TELPHONE LINES


IN THE EVENT OF A MEDICAL EMERGENCY PLEASE CALL 999



We are currently experiencing an exponential increase in demand for appointments, and are aware that this is causing congestion of our phone lines. We have recently added an additional line to help alleviate this problem but appreciate that this is extremely frustrating for patients.



To minimise the volume of unnecessary contacts to the Practice you we would ask that you order your repeat prescription via our 24 hour prescription line on 0141 531 6218



We would also request that you do not call the practice in advance to check if your prescription is ready. Your prescription will be available for collection 48 hours (2 working days) following your request. If you have informed us of your preferred pharmacy, we will ensure that your prescription is sent directly to the pharmacy for collection.



If you have any enquiries regarding your covid-19 vaccination, please contact the helpline on 0800 030 8013.


 


Many thanks for your cooperation.





 


APPOINTMENT SYSTEM



We continue to provide a telephone consultation appointment in the first instance. Following this consultation, you may be asked to attend a face to face appointment where you will be given a specific appointment time. Please do not attend this appointment if you have developed symptoms of coronavirus. We ask that you wear a face covering and attend alone at the time of your appointment. If the clinician assesses you as suitable for a video consultation, please click here for instructions to connect to this service. 


 

In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
  • Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

These organisations have codes of practice - they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

  • funeral director fees
  • things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
  • local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.



 
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