Noticeboard

ACCESS TO TELPHONE LINES


IN THE EVENT OF A MEDICAL EMERGENCY PLEASE CALL 999



We are currently experiencing an exponential increase in demand for appointments, and are aware that this is causing congestion of our phone lines. We have recently added an additional line to help alleviate this problem but appreciate that this is extremely frustrating for patients.



To minimise the volume of unnecessary contacts to the Practice you we would ask that you order your repeat prescription via our 24 hour prescription line on 0141 531 6218



We would also request that you do not call the practice in advance to check if your prescription is ready. Your prescription will be available for collection 48 hours (2 working days) following your request. If you have informed us of your preferred pharmacy, we will ensure that your prescription is sent directly to the pharmacy for collection.



If you have any enquiries regarding your covid-19 vaccination, please contact the helpline on 0800 030 8013.


 


Many thanks for your cooperation.





 


APPOINTMENT SYSTEM



We continue to provide a telephone consultation appointment in the first instance. Following this consultation, you may be asked to attend a face to face appointment where you will be given a specific appointment time. Please do not attend this appointment if you have developed symptoms of coronavirus. We ask that you wear a face covering and attend alone at the time of your appointment. If the clinician assesses you as suitable for a video consultation, please click here for instructions to connect to this service. 


 

Coronavirus Information

We remain open but are restricting access to the Practice in view of the coronavirus outbreak. Our Branch Surgery at 1539 Shettleston Road is temporarily closed. However, we are providing Telephone Consultations for all patients’ on 0141 531 6220 during this time. 

 

Prescriptions 

Please inform our reception team of your preferred pharmacy (provided it is in our local area) and we will arrange a collection direct from the pharmacy. 

 

Coronavirus Advice 

Current information and advice is available via the NHS Inform website: https://www.nhsinform.scot/  

You can also call the helpline on 0800 028 2816. 

 

Symptoms of Coronavirus 

If you develop a fever and/or cough and your symptoms are mild you can refer to the NHS Inform website: https://www.nhsinform.scot/.   

If you are concerned about your symptoms you can contact NHS 24 on 111. 

Worsening Symptoms 

If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms. 

Self Isolation 

If you or anyone in your household develops symptoms of coronavirus you should follow the self isolation advice available via: 

https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/ 

If you require a self isolation note for your employer you do not need to contact your GP.  

Self isolation notes are available via: 

https://111.nhs.uk/isolation-note/ 



 
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