Noticeboard

IMPORTANT INFORMATION




We will now be offering a blend of face to face and telephone appointments. In order to minimise the risk to vulnerable patients we will offer patients presenting with COVID symptoms or respiratory problems specific appointment times. Anyone attending the practice should continue to wear a face covering.


 


ACCESSING TELEPHONE LINES


IN THE EVENT OF A MEDICAL EMERGENCY PLEASE CALL 999



We recently made some changes to our appointment system and hope that you  notice some improvements accessing the practice. However, we continue to experience an exponential increase in demand for appointments and are aware that our phone lines are still extremely busy. To minimise the volume of unnecessary contacts to the Practice we ask that you order your repeat prescription via our 24 hour prescription line on 0141 531 6218



We also request that you do not call the practice in advance to check if your prescription is ready. Your prescription will be available for collection 48 hours (2 working days) following your request. If you have informed us of your preferred pharmacy, we will ensure that your prescription is sent directly to the pharmacy for collection.


 


If you have any enquiries regarding your covid-19 vaccination please contact the helpline on 0800 030 8013.


 


 


Many thanks for your cooperation


 

Practice Management

Mrs Elaine Deary MSc
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Miss Catherine Arbuckle

Data Officer

Reception

Mrs Jacqueline Boyce
Mrs Vikki Paul
Mrs Sandra Spalding
Ms Debbie Speirs
Ms Frances Shankland
Ms Katie Adens
Mrs Lisa Dignon
Miss Ruth Trower

Receptionists provide an important link for patients and are the initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists arrange appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.

Secretaries

Mrs Claire Finbow
 
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